Last month members of the Knights’ Electric’s TEGG Services team journeyed to TEGG Headquarters in Pittsburgh, Pennsylvania for continuing educational training and an awards ceremony.

Michael Ragsdale, Knights’ Electric’s TEGG General Manager, Mike Saitone, TEGG Senior Sales Representative, Luka Dexter, TEGG DES Sales & Project Manager and Sarah Allan, Administrative Assistant all made the trip.  Over a three day period they received invaluable training, met with peers from around the world and received some well-deserved awards.   

Mike Saitone received a trophy and cash award for reaching the top ten in sales for TEGG.  “Meeting with successful peers – the top people in a worldwide organization – and working on ways to give our clients better service is probably the best thing I got from this experience”, says Saitone.  “I also got training on the software we use for our customer satisfaction program.”

Sarah Allan received the Circle of Excellence Award for her work as an administrator of the TEGG process at Knights’ Electric.  She also received software training for customer support.  “I got to see the big picture of TEGG as an international company and learned from other companies what worked best for them when they are faced with the same challenges we face”, says Allan.  “It was also great to spend social time with co-workers and meet people from around the world.”

Luka Dexter got invaluable training on surge protection for electrical systems with 8 hours of training on the surge suppression equipment, which was developed by NASA and is exclusively offered by TEGG franchises like Knights’ Electric.

Knights’ Electric’s commercial department is in the process of installing a new electrical power service for Traditional Medicinals. The new 2,000-amp, 277/480volt electrical service panel will accommodate the existing warehouse building, a possible future building and a newly installed 500kw rooftop solar voltaic system.

The new electrical service has been designed to include two automatic transfer switches for both the plant electrical system and a 75 horse power electric fire-pump. A future 600-amp, 277/480-volt backup generator will provide emergency power.

Knights’ Electric has installed the PG&E substructures and facilities including the trenching and underground conduit, utility transformer and cabling, as well as natural gas piping.  “This saves time and money for the client”, says Art Knight, Vice President & Commercial Manager for Knights’ Electric. This process also included utility electrical and gas design drawings for the installation.

Knights’ Electric competed against PG&E to provide and install PG&E’s facilities that include the transformer, cabling and terminations, plus gas piping and terminations. “Deregulation has made this process possible.  It is also helping Traditional Medicinals meet their scheduled start up date for the solar component of the project.  The solar work has to be completed by the end of the year to receive their rebates.”

Knights’ Electric has been working with Traditional Medicinals for over 30 years.  Knights’ Electric worked on the new construction of the current office complex and the new construction of the 14,000 square foot warehouse.

Wood sets up job accounts with suppliers to keep track of material costs for jobs.  She oversees projects with regards to mechanical lien rights and making sure that change orders are issued appropriately.  Throughout the construction projects she monitors the contract balance to make sure it matches with each clients accounting of job costs.

Wood starts each project with a job set-up that includes insurance and lien information that she enters into a software program that also keeps track of job costs as the project progresses.  Knights’ Electric is able to perform cost analysis for construction projects from data compiled by Wood that include labor, materials and other costs that go into completing each project.

“I love working at Knights’ Electric”, says Wood.  “The atmosphere is wonderful and so are the people.  I’m also known as the “Candy Lady” at Knights’ Electric.  “I specialize in Chocolate and Jolly Ranchers!”